PRIVACY POLICY

Privacy Policy

At SILKTÁGE, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website. By using our website at https://silktage.com/ (the “Website”), you agree to the practices outlined in this Policy. If you do not agree with our practices, please refrain from using our Website.

As we continue to grow and improve our services, we may update this Privacy Policy. We encourage you to review this Policy regularly to stay informed about how we protect your personal information. This Privacy Policy applies only to information collected through our Website.

1. How We Use Your Information

We collect and use your personal information to enhance your experience with SILKTÁGE. Below are some of the circumstances under which we collect information from you:

When You Make a Purchase: During the checkout process, we collect details such as your name, address, email, and phone number to process your order and keep you updated on its status.
When You Create an Account: We gather your name, address, and contact information to help manage your account and provide a personalized shopping experience.
When You Fill Out Forms or Participate in Surveys: If you engage in surveys, fill out forms, or enter contests on our site, we collect your information to facilitate these activities and communicate with you.
When You Contact Us: If you reach out to us via phone, email, or mail, we collect your contact details to respond to your inquiries or provide support.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

2. Email Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can sign up for our mailing list during checkout or by registering on our website. If you decide you no longer want to receive these emails, you can unsubscribe at any time by following the instructions provided in the email or by contacting us directly.

3. Types of Information We Collect

We may collect various types of personal information, including:

Contact Details: This includes your name, mailing address, email, and phone number.
Payment Information: We collect your payment details, such as credit card information, solely for processing transactions.
Browsing Data: Information about your activities on our website, such as pages visited and products viewed.
Purchase History: Records of products you have bought or shown interest in on our website.

4. How We Protect and Use Your Information

We use your information to provide better services and to enhance your experience with SILKTÁGE, including processing orders and improving our website.

Protecting Your Information: We take the security of your personal information seriously and use advanced security measures to safeguard your data. While we strive to protect your information, no security system is completely infallible, and we cannot guarantee absolute security.

Sharing Information: SILKTÁGE does not sell or rent your personal information to third parties. We only share your data in specific cases, such as with trusted partners who help us operate our business (e.g., payment processors, shipping companies) or if required by law. These partners are required to protect your information and use it only for the purposes we specify.

5. Sharing of Information

Your personal information may be shared in the following ways:

Service Providers: We work with service providers who assist us in running our business, such as processing payments or fulfilling orders. These providers are required to handle your information securely and in accordance with our standards.
Legal Obligations: We may disclose your information if required by law or to protect our rights or the safety of others.

6. Your Choices and Opt-Out

You have the right to opt out of receiving marketing communications from us. If you wish to stop receiving emails from SILKTÁGE, you can unsubscribe by clicking the link in the email or by contacting us directly. Additionally, you can control cookies through your browser settings, though this may affect your experience on our website.

7. California Residents’ Privacy Rights

If you reside in California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information, please refer to the section on California Privacy Rights.

8. Data Retention

We keep your personal data for as long as your account is active or as necessary to provide you with our products. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Policy will take effect immediately upon posting. We encourage you to review this Policy regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@emtagebeauty.com.